Privacy Policy

pkrb ("pkrb", "we", "us", "our") operates the online betting and casino information platform accessible at pkrb.cam (the "Platform"). We are the data controller responsible for the personal information collected through this Platform.

This Privacy Policy ("Policy") explains how pkrb collects, processes, stores, shares and protects personal data relating to users of the Platform ("you", "your", "User"). It also sets out the rights you hold in respect of your personal data and the mechanisms available to you to exercise those rights.

By accessing or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the Platform immediately.

The following defined terms apply throughout this Privacy Policy:

pkrb collects personal data across several categories, as detailed in the table below. We collect only what is reasonably necessary for the stated purposes and do not engage in excessive or speculative data collection.

pkrb collects personal data through the following mechanisms:

• Direct Submission: Information you provide actively when registering an account, completing KYC verification, submitting support enquiries, filling in feedback forms or responding to surveys.
• Automated Technical Collection: Technical and usage data collected automatically when you access the Platform — including IP address, browser type, pages visited and session duration — via server logs, cookies and similar tracking technologies.
• Identity Verification Processes: Documents submitted during KYC — such as your CNIC, proof of address and payment method documentation — are collected and retained as required by anti-money laundering obligations.
• Third-Party Sources: pkrb may receive information about you from identity verification service providers, fraud detection partners and, where applicable, third-party platform operators. Any such data is collected and used in accordance with this Policy.
• Responsible Gambling Interactions: Data generated when you use responsible gambling tools — setting deposit limits, requesting cooling-off periods, applying for self-exclusion — is collected and stored as part of your account record and player-protection history.

pkrb processes personal data on the following legal bases, depending on the nature of the processing activity:

• Contractual Necessity: Processing required to fulfil our obligations to you as a registered user — including account creation, KYC verification, transaction processing, withdrawal handling and support services.
• Legal Obligation: Processing required to comply with applicable laws and regulations — including anti-money laundering (AML) obligations, financial reporting requirements, and any reporting obligations to financial intelligence authorities.
• Legitimate Interests: Processing conducted where pkrb has a legitimate business interest that does not override your fundamental rights and freedoms — including fraud prevention, platform security, abuse detection and service quality monitoring.
• Consent: Processing based on your freely given and specific consent — including marketing communications and non-essential cookies. You may withdraw consent at any time without affecting the lawfulness of prior processing.

pkrb uses the personal data collected for the following specific purposes:

• To create, maintain and administer your user account on the Platform.
• To verify your identity and confirm your age as part of the KYC process — ensuring compliance with our 18+ adults-only policy.
• To process deposit and withdrawal transactions and maintain accurate financial records in accordance with AML obligations.
• To administer responsible gambling tools — including deposit limits, loss limits, session timers, cooling-off periods and self-exclusion requests — and to monitor their effectiveness.
• To communicate with you regarding your account, including security alerts, transaction confirmations and support responses.
• To detect, prevent and investigate fraudulent activity, account abuse, money laundering and other forms of financial crime.
• To monitor and improve the technical performance, security and user experience of the Platform.
• To comply with applicable legal and regulatory obligations, including any mandatory reporting to financial intelligence or law enforcement authorities.
• Where you have provided consent, to send you promotional communications about pkrb offers, bonuses and new features. You may opt out at any time.

pkrb does not sell your personal data to any third party. We share personal data with third parties only in the following circumstances and only to the extent necessary:

• Service Providers & Data Processors: Third-party vendors who provide infrastructure services to pkrb — including cloud hosting, data storage, payment processing infrastructure, analytics and identity verification services — act as data processors under contractual agreements that require them to protect your data to at least the same standard as this Policy.
• Identity Verification Partners: Specialist KYC and AML compliance service providers who assist in verifying user identity documents, including CNIC authentication for Pakistani users.
• Regulatory & Law Enforcement Authorities: pkrb may be legally required to disclose personal data to financial intelligence units, regulatory bodies, law enforcement agencies or courts where required by applicable law. Such disclosures are mandatory and will be made without prior notice to the User where the law prohibits such notification.
• Fraud Prevention Networks: Where pkrb has reasonable grounds to suspect fraud, money laundering or other criminal activity, relevant data may be shared with fraud prevention organisations or industry risk-sharing bodies.
• Business Transfers: In the event of a merger, acquisition, asset sale or restructuring affecting pkrb, personal data held by pkrb may be transferred to the acquiring or successor entity, subject to equivalent privacy protections being maintained.

pkrb uses cookies and similar tracking technologies to operate the Platform effectively, understand user behaviour and deliver a personalised experience. The following categories of cookies are in use:

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block, delete or restrict cookies. Note that disabling strictly necessary cookies will impair your ability to use certain features of the Platform. Your cookie preferences can also be updated via the Platform's cookie consent tool.

pkrb retains personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with legal obligations and to resolve disputes. The following general retention principles apply:

• Active Accounts: Personal data associated with active user accounts is retained for the duration of your account's active status plus a reasonable period thereafter to accommodate pending transactions, outstanding disputes and regulatory review windows.
• KYC & Identity Records: Identity verification documents — including CNIC copies and proof of address — are retained for a minimum period as required by applicable AML legislation. This period is typically five to seven years from the date of account closure or the last transaction, depending on the applicable regulatory framework.
• Financial Transaction Records: Transaction records are retained as required by applicable financial law and tax regulation. In most jurisdictions this requires retention for a minimum of five years from the transaction date.
• Responsible Gambling Records: Self-exclusion records, limit history and player-protection notes are retained for the duration of the exclusion period and for a minimum of five years thereafter to prevent re-registration in violation of an exclusion order.
• Marketing Consent Records: Records of consent to marketing communications are retained for the duration of the marketing relationship and for a reasonable period thereafter to demonstrate consent compliance.
• Support Communications: Customer support correspondence is retained for a period sufficient to resolve any related complaint or dispute and to meet applicable consumer protection obligations.

When personal data is no longer required for any of the purposes described above, pkrb will securely delete or anonymise it in accordance with our internal data disposal procedures.

pkrb implements a range of technical and organisational security measures designed to protect your personal data from unauthorised access, disclosure, alteration, loss or destruction. These measures include:

• Transport Layer Security (TLS/HTTPS): All data transmitted between your device and the Platform is encrypted using current TLS standards. The presence of a padlock icon in your browser address bar confirms an active encrypted connection.
• Access Controls: Access to personal data within pkrb's systems is restricted to authorised personnel only, on a strict need-to-know basis. All access is logged and subject to regular review.
• Password Security: User passwords are stored using industry-standard one-way cryptographic hashing techniques. pkrb staff cannot see or retrieve your plain-text password.
• Two-Factor Authentication (2FA): pkrb strongly recommends enabling 2FA on your account. This significantly reduces the risk of unauthorised access even if your password is compromised.
• Regular Security Assessments: The Platform and its supporting infrastructure are subject to periodic security reviews and vulnerability assessments.
• Data Minimisation: pkrb collects and retains the minimum personal data necessary for each stated purpose, reducing the potential impact of any security incident.

Subject to applicable law and any overriding legal obligations (including AML retention requirements), you hold the following rights in respect of your personal data held by pkrb. To exercise any of these rights, contact us at [email protected].

pkrb will respond to all rights requests within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 60 days, notifying you of the extension and reason within the initial 30-day window.

The Platform is strictly for adults aged 18 years and above — or the higher minimum age required by the relevant operator's license jurisdiction. pkrb does not knowingly collect, store or process personal data belonging to persons under the age of 18.

If you believe that pkrb has inadvertently collected personal data belonging to a minor, please contact us immediately at [email protected]. We will take immediate steps to verify the concern and, if confirmed, to delete the relevant data from our systems without delay.

pkrb actively uses age verification as part of the KYC process to prevent underage access to the Platform. Any account where the registered user is found to be under 18 will be closed immediately and all associated data will be handled in accordance with applicable child protection obligations.

pkrb operates as an international platform. Personal data collected from Pakistani users — including users in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar — may be stored and processed in data centres located outside Pakistan, including in jurisdictions with different data protection frameworks from Pakistan's Prevention of Electronic Crimes Act (PECA) 2016 or other applicable local legislation.

Where personal data is transferred internationally, pkrb ensures that appropriate safeguards are in place to protect the data to at least the standards set out in this Policy. Safeguards may include:

• Standard contractual clauses or data processing agreements with receiving entities that require equivalent data protection standards.
• Transfers to jurisdictions recognised as providing an adequate level of data protection by applicable supervisory authorities.
• Binding corporate rules or other approved transfer mechanisms where applicable.

If you wish to obtain more information about the specific safeguards applied to international transfers of your personal data, please contact us at [email protected].

pkrb reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law or platform functionality. When changes are made, the revised Policy will be published at this URL with an updated "Last Updated" date at the top of the page.

For material changes — particularly those that affect how we use your personal data in ways that are different from those described at the time of collection — pkrb will provide advance notice to registered users via the email address associated with their account, or via a prominent in-platform notification.

Your continued use of the Platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not accept any update to this Policy, you should cease using the Platform and contact us to close your account and request deletion of your data where applicable.

For any questions, concerns or requests relating to this Privacy Policy or the handling of your personal data, please contact pkrb using the details below. Our data protection team reviews all privacy enquiries and aims to acknowledge receipt within 2 business days.

If you are not satisfied with pkrb's response to your privacy concern, or if you believe your data rights have been infringed, you have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. For Pakistani users, this may include the Pakistan Telecommunication Authority (PTA) or other applicable regulatory body with jurisdiction over data protection matters, subject to applicable law.

pkrb takes all privacy complaints seriously and will endeavour to resolve them in a timely, fair and transparent manner. We appreciate that data privacy is a fundamental right and treat every complaint accordingly.